ALL SALES ARE FINAL. A customer can choose to exchange a product for a different size or a product of equal value for up to 30 days of receiving the items. The customer is responsible for any additional shipping cost for an exchange unless we feel it was a company mistake, we will take full responsibility. ABSOLUTELY NO REFUNDS. Our team is dedicated to helping in any way and we ask that you respect our policies and we will provide the best shopping experience possible. Email Support@beatmkrclothing.com if you have any questions.